MistHub’s Age Policy

To prevent sales of our products to minors and as a requirement by law, upon checkout MistHub, LLC (www.misthub.com) uses your name, address and DOB to confirm your age.

MistHub, LLC (www.misthub.com) has partnered with Veratad to utilize their AgeMatch Verification services to perform age verification checks. Veratad Technologies, LLC is a world class provider of Age Verification Solutions for e-commerce businesses that need to verify an individual’s age and help protect children from unauthorized access to online age restricted merchandise. These verification solutions are designed to verify an individual’s age while protecting sensitive personal data and promoting a high level of consumer privacy.

We are dedicated to providing the best experience possible to our customers and appreciate your understanding of these processes. If you decide to refuse the utilization of these services, MistHub will have to cancel and refund your order. In some cases MistHub or Veratad might require additional information to verify your age and to help complete your order. The request for additional information may include, but is not limited to:

  • Last Four Digits of SSN
  • ID Upload

You will be notified if any additional information is necessary to complete your order.

MistHub, LLC reserves the right to use third party age verification systems, in accordance with federal law. If necessary, we reserve the right to ask for identification if necessary. You must be of legal smoking age for the state in which you reside in to obtain and use a credit card and to purchase electronic cigarette and vape products. In instances in which credit card verification is not sufficient, we may require to review your identification card. You will be asked to fax or email a legible copy of your identification clearly showing your age and shipping address. We might ask for a signed authorization note along with a legible copy of your identification card. Your order will be cancelled if proper identification cannot be given in an appropriate amount of time. All fraudulent orders may be reported to the local authorities within your vicinity.

Thank you for your understanding.